Great people with technical know-how do not necessarily make great managers of people. That's why you take a big risk when you promote top performers into people management roles.
 
Even the best, most well-liked employees can stumble when thrust into supervisory jobs. When that happens, you suffer a double loss: You lose the employee's technical expertise and you introduce morale problems when staffers dislike their new boss.
 
This audioconference will give you tools and techniques to reduce the odds of failure when you promote people to become managers for the first time. You'll learn how to train the most promising workers to thrive as supervisors, groom them to anticipate the challenges of  people management, develop strategies to lay the groundwork for the transition, and avoid costly pitfalls so that your new manager hits the ground running. 

About the Presenter