The Strategy that Will Fix Health care
Featuring Harvard Business School Professor Michael E. Porter and Press Ganey CMO Dr. Thomas H. Lee
Complimentary Audio Webinar
12:00 PM - 1:00 PM US Eastern
11:00 AM - 12:00 PM US Central
10:00 AM - 11:00 AM US Mountain
9:00 AM - 10:00 AM US Pacific
4:00 PM - 5:00 PM GMT

Webinar Overview

Health care is undergoing a disruptive transformation from a supply-driven system organized around what physicians do, rewarding more visits, hospitalizations, procedures, and tests, toward a patient-centered system organized around what patients need. The new, overarching goal of healthcare is value: improving patient outcomes while lowering costs. Reform is under way, but approaches are fragmented and hindered by organizational and structural obstacles.
On September 24, 2013, in an interactive Harvard Business Review webinar, Harvard Business School professor Michael Porter and Press Ganey's CMO Thomas H. Lee will share insights from their recent Harvard Business Review article, "The Strategy That Will Fix Health care."
Porter and Lee will describe a six-element strategy framework that providers must systematically implement. The six elements are:
  • Organizing into integrated practice units (teams that follow patients across the entire cycle of care)
  • Measuring outcomes and costs for every patient
  • Moving to bundled prices for care cycles
  • Integrating care across separate facilities
  • Growing excellent services across geographies
  • Building an IT platform that enables these initiatives
Illustrating these elements with cases from organizations that are leading the way, Porter and Lee will provide a roadmap for this transformation—and warn that organizations that can't make the shift will struggle. To learn about the strategy that will fix health care, join Porter, Lee, and HBR on September 24.

About the Speakers


Michael E. Porter
Bishop William Lawrence University Professor
Harvard Business School

Michael E. Porter is the Bishop William Lawrence University Professor at Harvard Business School. A leading authority on company strategy, the competitiveness of nations and regions, and strategic approaches to societal problems, Professor Porter's work is widely recognized in governments, corporations, non-profits, and academic circles across the globe.  A sought after teacher, he also chairs Harvard Business School's program for newly appointed CEOs of multibillion dollar corporations.

Professor Porter is the author of nineteen books and numerous articles including Competitive Strategy, Competitive Advantage, Competitive Advantage of Nations, On Competition, and Redefining Health Care. A seven-time winner of the McKinsey Award for the best Harvard Business Review article of the year, Professor Porter is the most cited author in business and economics.

Dr. Thomas H. Lee
Chief Medical Officer
Press Ganey
Dr. Thomas Lee joined Press Ganey as Chief Medical Officer in 2013, bringing more than 30 years of health care experience as a practicing physician and administrator. As CMO, Dr. Lee is responsible for developing clinical and operational strategies to help providers across the nation improve the patient experience. Dr. Lee, an internist and cardiologist, practices primary care at Brigham and Women's Hospital in Boston.
Dr. Lee previously served as Network President for Partners Healthcare System and CEO for Partners Community HealthCare, Inc., the integrated delivery system founded by Brigham and Women's Hospital and Massachusetts General Hospital. Dr. Lee is a Professor of Medicine at Harvard Medical School and Professor of Health Policy and Management at the Harvard School of Public Health, currently on leave from both positions.