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| Home Health CAHPS And Patient Satisfaction: Action Plans To Stay Ahead Of The Pack | ||||||||||||||||
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Wednesday, June 16, 2010
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Presented byMeet Our Speakers: (The Majority Of Speakers Are The QIOs That Led The 8th Scope Of Work) Sean Hunt, MPM Data Analyst Celtic Healthcare, Inc. As the Data Analyst for Celtic Healthcare, Mr. Hunt is responsible for combining information from a variety of sources for accurate and timely reporting of clinical and financial performance across all levels of the organization. He received his undergraduate degree in Cognitive Science and his Masters Degree in Public Management from Carnegie Mellon University. Mr. Hunt has a variety of experience in quality improvement and analytics in multiple healthcare settings, primarily homecare. Prior to joining Celtic, he was with Quality Insights of Pennsylvania, serving as the analytical lead for the Centers for Medicare & Medicaid Services (CMS) Home Health Quality Improvement Organization (QIO) Support Contract. Through the national CMS QIO program, Mr. Hunt gained broad expertise in homecare quality improvement, Outcome Based Quality Improvement (OBQI), and OASIS accuracy. Since joining Celtic Healthcare, Mr. Hunt has applied this knowledge to assist with Celtic's vision of high-quality low-cost homecare and hospice services. Marian Essey, RN, BSN VP Performance Improvement Celtic Healthcare Marian Essey is Vice President, Performance Improvement for Celtic Healthcare, Inc., a Pennsylvania-based geriatric home health organization. Prior to joining Celtic Healthcare, Ms. Essey was Director of Health Care Quality Improvement for the Home Health Quality Improvement Support Center (QIOSC) and for Pennsylvania's Quality Improvement Organization (QIO), Quality Insights of Pennsylvania. In this capacity, she led multiple home health quality improvement projects in the areas of home health and long term care. She has served as a technical expert on the Centers for Medicare and Medicaid Services (CMS) panel for the Home Health Publicly Reported Measures Resource Binder and as a member of the CMS Transformational Change Workgroup. Her publishing accomplishments include the topics of disease management, care transitions, quality improvement, home telehealth, and outcome improvement. Ms. Essey has over 20 years of home health experience including clinical informatics; utilization review; outcomes and case management; and clinical supervision. Barbara Huston, RN, BSN, COS-C Quality Improvement Manager Celtic Healthcare, Inc. Barbara Huston, RN, BSN, COS-C has over 29 years of nursing experience ranging from nursing faculty in a community college to staff education in critical care. For the last 15 years she has worked in Home Health and Hospice as a staff nurse and then as a Quality Assurance Manager. She is currently a Performance Improvement Coordinator for Celtic Healthcare were her duties include regulatory guidance, policy and procedure development and education, quality improvement activities, safety and infection control preparedness and coordination, and staff education. SummaryLearning Objectives Of This Virtual Interactive Webcast: 1. Understand CAHPS measures across the continuum and how they are changing healthcare transparency and market share. 2. Develop your action plan to implement and analyze Home Health CAHPS within your agency and quickly adjust your programs based upon your analysis. 3. Utilize CAHPS measures across the continuum to create partnering opportunities. Registration $165.00 Tuition Per One Site/Program Connected $150.00 Tuition Per One Site/Program Connected (Discount for Alliance Members Only) $165.00 Audio CD/Materials Package (Shipped Approximately Two Weeks Following The Program). No Refunds Copyright Information and Restrictions: Providing PIN or password to another for their use, using PIN or password more than once, or any simultaneous or delayed transmission, broadcast, retransmission or re-broadcast of this event to additional sites/rooms by any means (including but not limited to the use of telephone conferencing services or a conference bridge, whether external or owned by the registrant) is strictly prohibited. Recording this program or copying or distributing these materials beyond those participating under your site license for this program is illegal and is a violation of U.S. copyright laws and is strictly prohibited. Please remember that the content of this program and all materials related to it are protected by copyrights owned by the The Remington Report, Inc. All rights reserved. * Recording this program is prohibited. * It is a violation of copyright law to copy and distribute these materials beyond those participating under your site license for this program. * Retaining the content of this program in any format other than that provided directly by The Remington Report is strictly prohibited. * Any transmission or re-transmission of this event to additional sites/rooms by any means including the use of a telephone conference bridge or bridging service providers, whether or not owned by the registrant, without the express, prior written consent of The Remington Report, Inc. is a violation of copyright laws and is strictly prohibited. * Connecting this call to other locations by any means, including internal teleconference bridges or external conferencing services, is prohibited. Any simultaneous or delayed re-transmission of this broadcast is also prohibited. Any Web or telephone connections other than those authorized in your KRM site license are in violation of U.S. copyright laws. Cancellation PolicyNo refunds will be granted. Product Return PolicyNo refunds on recordings purchases | ||||||||||||||||

